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    • Basics 101: Property Mana
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  • Host Resources
  • Video Library Landing
  • Basics 101: Property Mana

The basic requirements

Smart digital lock with a round dial and numbers.

Remote Lockbox

Remote Lockbox

  Properties traditionally use either a shared access code or the last four digits of a guest’s phone number, but these methods do not meet our security standards. We require a remote access solution that assigns each guest a unique code. Our preferred option is the Igloo Home E3 lockbox, which has performed reliably, especially when a guest’s original code becomes corrupted.

Two female construction workers wearing hard hats and safety vests.

Maintenance

Remote Lockbox

  A designated maintenance contact is required to address damage or repairs between guests. A reliable contact helps us avoid cancellations and blocked dates.

Man repairing pipes inside a damaged wall.

Emergency Call Service

Emergency Call Service

  Although we have never needed this service, a designated emergency contact can help limit property damage and prevent cancellations or blocked dates.

What we need to control

Cleaner

Guest Contact

Cleaner

  Strong relationships with cleaners help operations run smoothly. We maintain a nationwide network of vetted providers.

We need cleaners who understand the business and our expectations.

Reviews

Guest Contact

Cleaner

  We will respond strategically to every review.

Guest Contact

Guest Contact

Guest Contact

  We will serve as guests’ primary contact, reducing confusion and frustration throughout their stays.

These just help us provide you better service

Supply Management

Onboarding Cleaners

  We can replenish supplies and stock your property with your preferred brands and quantities.

Onboarding Cleaners

Onboarding Cleaners

  Our system includes an established onboarding process for collecting and maintaining all required information and documentation.

Camera Access (External)

Camera Access (External)

  Camera access allows us to monitor bear activity and, as experience has shown, occasionally identify guests who pass out outside the property during winter.

It's all pretty easy so lets talk!

Schedule a Call

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